5-Year Guarantee
Every Artisan Lab Leather Accessory (not our Footwear or Clothing items due to the nature and usage of them)* comes with a five-year guarantee against any manufacturing fault. Our commitment to exceptional quality and craftsmanship extends to our guarantee and repair service. If you need to return your product for the repair of a manufacturing fault during the first year after its purchase, we also pay the return shipping costs.
In order to activate the 5-Year Guarantee:
1) Fill and submit the online form below.
2) Someone from our team will contact you and send you all the instructions for completing the Guarantee process.
* If you have any issue with your Footwear or Clothing items, please fill the form you will find here and someone from our team will ask for further information in order to find out if it’s a manufacturing issue or not.